Privacy Policy

Privacy Policy for True Space Solutions Ltd
Effective Date: 8th June 2026
Last Updated: 8th June 2026

True Space Solutions Ltd ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.truespace.solutions, and use our services.

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable privacy laws.

True Space Solutions Ltd
Registered in England and Wales

Contact Details:

• Email: privacy@truespace.solutions 
• Telephone: 07720 628383 
• Address: Well Cottage, 9 High Street, West Haddon, Northamptonshire, NN6 7AP 

If you have any questions regarding this Privacy Policy or your personal information, please contact us using the details above.

We may collect and process the following information:

• Name 
• Email address 
• Telephone number 
• Company name 
• Postal address 
• Information submitted through contact forms 
• Information provided when requesting quotes, consultations, or services 

When you visit our website, we may automatically collect:

• IP address 
• Browser type and version 
• Device information 
• Operating system 
• Pages visited 
• Time spent on pages 
• Referring website addresses 
• Website usage data 

We may use cookies and similar technologies to improve user experience, analyse website traffic, and support website functionality.

For more information, please see our Cookie Policy.

We use personal information for the following purposes:

• Responding to enquiries and requests 
• Providing quotations and services 
• Managing customer relationships 
• Improving our website and services 
• Sending service-related communications 
• Complying with legal and regulatory obligations 
• Preventing fraud and maintaining security 
• Sending marketing communications where legally permitted and with your consent where required 

Under UK GDPR, we process personal data on one or more of the following legal bases:

• Your consent 
• Performance of a contract 
• Compliance with legal obligations 
• Legitimate business interests 
• Protection of vital interests where applicable 

We do not sell your personal data.

We may share information with:

• Professional advisers (accountants, solicitors, consultants) 
• IT service providers and website hosting providers 
• Payment processors 
• Marketing and analytics providers 
• Government authorities where required by law 

All third parties are required to respect the security and confidentiality of your personal data.

Where personal data is transferred outside the United Kingdom, we ensure appropriate safeguards are in place, including:

• UK adequacy regulations 
• International Data Transfer Agreements (IDTAs) 
• Standard Contractual Clauses where appropriate 

We implement appropriate technical and organisational measures to protect personal data against:

• Unauthorised access 
• Loss 
• Misuse 
• Alteration 
• Disclosure 

While we strive to protect your information, no internet transmission can be guaranteed completely secure.

We retain personal information only for as long as necessary to:

• Fulfil the purposes outlined in this policy 
• Meet legal, accounting, or regulatory requirements 
• Resolve disputes and enforce agreements 

When data is no longer required, it will be securely deleted or anonymised.

Under UK data protection law, you may have the right to:

• Access your personal data 
• Correct inaccurate information 
• Request deletion of your personal data 
• Restrict processing 
• Object to processing 
• Request data portability 
• Withdraw consent at any time where processing is based on consent 

To exercise these rights, please contact us using the details provided above.

If you subscribe to receive marketing communications, we may send information about our services, promotions, or updates.

You may unsubscribe at any time by:

• Clicking the unsubscribe link in our emails 
• Contacting us directly 

Our website may contain links to external websites. We are not responsible for the privacy practices of third-party websites and encourage you to review their privacy policies.

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

If you are unhappy with how we handle your personal data, please contact us first so we can address your concerns.

You also have the right to lodge a complaint with:

Information Commissioner's Office (ICO)

Website: Information Commissioner's Office (ICO)

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

If you have any questions regarding this Privacy Policy or your personal data, please contact:

True Space Solutions Ltd

• Email: privacy@truespace.solutions
• Telephone: 07720 628383 
• Address: Well Cottage, 9 High Street, West Haddon, Northamptonshire, NN6 7AP